Stop Gambling with Your Agency – How to Measure Your Team’s Efficiency

  • Home
  • Performance
  • Stop Gambling with Your Agency – How to Measure Your Team’s Efficiency
Team's Efficiency Measuring

There’s no doubt that the team performance and the way the team is managed can make or break a startup. Wasting money and time can have a bad impact on projects and shake up team’s confidence. That’s why many small business owners search for the most effective way how to determine if the team is doing well and how to go into depth of its productivity that will eventually help them find a key to success.

While measuring the velocity of your team’s work seems to be the easiest method, it can also be misleading. For example, team members can either cut the corners or simply disregard the quality of their workflow just to reach their goal as soon as possible. It’s important to bear in mind that finding the right metrics system and applying it in the right way is the essential factor when it comes to tracking your team’s potential. Here are a few steps that will help you assess your team’s productivity.

Measure the Team’s Efficiency

One of the things that each team member should focus on is how to meet their deadline while still producing good work. In other words, they need to be efficient. If your team finds it difficult to deal with an increasing backlog of work, you need to evaluate how much each member of a team contributes to managing projects by patiently monitoring each member’s performance. However, many of the challenging processes that your team members often have to deal with can be time-consuming when it might be necessary to work longer hours to get the job done. In that case, you need to make sure that your team works at a sustainable pace, and to value your teams work not by the time spent on delivering the project but by the final outcome.

Track the Employee Attendance

Peformance Chart

Whether your team members respect the working hours or not has an important impact on your company’s development and the overall working atmosphere. While employees fail to attend work for various reasons such as sickness or family issues, not showing up at work frequently might be a sign of employee’s lack of motivation or even burnout. This could also mean that the employee is not showing his full potential and that he is simply being sloppy. What’s more, such a behavior can happen in all stages of team development, affect the entire team’s performance, create general dissatisfaction and put your team’s efficiency at risk. The most effective way to tackle this problem is to clearly layout the working hours, the time employees are allowed to leave in case of some personal errands and the repercussions that will follow if these are not taken seriously.

Evaluate Helpfulness and Teamwork

Working in a healthy atmosphere is one of the major prerequisites of a successful business. Team members perform better when they get positive and encouraging comments not only from the employer but the rest of the team as well. The culture of teamwork and helpfulness within the team are the two things definitely worth tracking. Although it might seem difficult to keep an eye on the quality of your team’s collaboration, you can pay attention to how much your team members take part in team projects, how friendly and helpful they are with other employees during the project realization and how much they generally contribute to the team’s well-being. It doesn’t matter if you are a startup in the early stages – you need to organise your projects, keep track of tasks and manage members of your team the best you can. The best way you can be on top of all these challenges and still maintain a productive and healthy work environment is to use a project management tool for startups on which you can rely at all times. This way, you can keep your focus on the important stuff and spend less time on the little things.

Listen to Customer Feedback

Client Collaboration

Client collaboration is an essential part of any project development and strengthening the bond between the client and the working team. Your customer’s reaction to the team’s performance plays an important role in major company goals. For example, if the client is not pleased with the time issues are addressed and if your team’s responsiveness is slow and inappropriate, it’s time for you to consider making some changes to improve your work and receive a positive feedback. Do a small investigation into how to enhance the communication with a client and carefully choose the employees who will deal with clients directly.